Frequently asked questions

Essential is light upkeep: kitchen, bathrooms and floors. Royal Recurring covers the whole home, including dusting in every room, beds, appliance exteriors and baseboards. The checklist shows both side by side.

In a Move In/Out cleaning, yes. Inside the oven, fridge, cabinets and drawers is already part of the price. In Recurring and Deep Cleaning those are add-ons you can select while booking.

An optional upgrade for your first visit. It adds hand-cleaning of baseboards, doors and door frames, cabinet fronts, window tracks and sills, railings, light switches, outlets and fixtures, so your recurring cleans start from a clean baseline.

Yes. Deep Cleaning and Move In/Out are one-time services, and you can also book a single home cleaning without a recurring plan.

Yes. Inside the oven, fridge, dishwasher or washer and dryer, a load of laundry, dishes, bed linen and the garage can all be added while you book.

For safety we do not clean walls, exterior windows, or anything beyond reach of a step stool. We also leave fireplaces, chandeliers, litter boxes, mold and biohazards to specialists. Ask us and we will point you to someone we trust.

For homes, use the online form. You answer a few questions about your home and your price shows on screen, before you enter any payment details. For offices and buildings, call or email us and we will quote it directly.

Yes. Online quoting and booking are open 24 hours a day, every day. Our office team answers calls, texts and emails Monday to Friday, 9am to 5pm.

By credit card. You save a card when you book and it is charged when the cleaning is done, not before.

No. Recurring service has no long-term contract. To change or cancel a visit, please give us at least 48 hours of notice.

Seattle, Mercer Island, Bellevue, Redmond, Kirkland, Bothell, Woodinville and Kenmore. Enter your zip code in the quote form to confirm your address.

No. Most clients are not. Leave access instructions when you book and come back to a clean home.

Please allow a one-hour arrival window for traffic and weather. If we are running late, we let you know.

We do our best to send the same person. When schedules or time off get in the way we may send another trained team member, working from the same checklist.

Yes. We bring professional products, freshly laundered microfiber cloths and HEPA-filter vacuums. If you prefer a specific product, tell us.

Send it to our office at least 24 business hours ahead and we will add it to your work order.

Tips are never expected and always appreciated. You can tip in person or online.

Yes. Every cleaner passes a background check before working in a client home, and the company is bonded and insured.

Tell us. We come back and re-clean the area at no extra cost.

Our office. We are a multicultural team, so sending requests to the office makes sure every instruction reaches your cleaner clearly.

No. Our service agreement does not allow hiring team members directly and sets a $5,000 fee if that happens.